Bruel & Kjaer

Location:  Atlanta, GA

 

Subject:  POSITION DESCRIPTION FOR SENIOR APPLICATION ENGINEER

Support Area:  Americas

Company Information: Bruel & Kjaer is a well-established integrated solution provider specializing in sound and vibration measurement market.  Bruel & Kjaer delivers advanced technological solutions and products of renowned quality. Our products cover the entire sound and vibration measurement chain from a single transducer to a complete turnkey system.

  • Products: Our product portfolio covers all of the components and tools required in the measurement and analysis of sound and vibration. It is unique in the industry that you can source all components from one supplier.
  • Systems: Our products are designed to fit together intelligently as systems. This simplifies the process of creating systems optimized to solve specific customer issues.
  • Solutions: In certain instances, we not only supply the systems, but we actually operate them and supply analysis results, meaning that our customers can focus on their core business and don’t have to worry about operating and maintaining equipment.
  • Services: We offer a full range of services for our products and systems, including installation, training, support, and software updates, calibration, planned maintenance, repair, and rental.

Responsibilities:  The Senior Application Engineer position is part of the Americas Support Group and is responsible for supporting both our customers and Sales Engineers in the sale and use of our products.  The position focuses mainly on the following Post-Sale Support Activities

  • Post-Sale Support
    • Technical Support for internal and external customers
      • Providing general support on sound and vibration theory, system usage and applications
      • Resolving software issues through training, bug reporting and development of work arounds
      • Troubleshooting hardware issues on systems and instruments
      • Providing simple solutions to meet customer needs
    • Supporting the North America Service Center on troubleshooting instrument failures
    • Mentoring Application and Support Engineers to build competencies on Sound and Vibration Theory and Product Knowledge

Additional Responsibilities could include the following Pre-Sale and On-Site Services

  • Pre-Sale Activities
    • Developing and delivering high quality technical presentations to customers on advanced solutions and activities.
    • Executing customer demonstrations of working solutions and instruments
    • Presenting Seminars and Webinars on sound and vibration theory, advanced system applications in areas of engineer’s specialty, and Bruel & Kjaer solutions.
    • Training internal sales and support staff on the theory, benefits and usage of solutions
  • On-Site Services
    • Installation of Bruel & Kjaer systems at customer facilities
    • Performing detailed System and/or instrument training on products, applications and solutions
    • Test Service work – performing contracted testing services work at customer facilities
    • Delivering on-site Seminars specific to customer requirements

Qualifications and Skills Required

  • Bachelor Degree in Engineering, Physics or other technical field
  • Minimum 7 Years experience in noise and/or vibration testing
  • Solid knowledge of Sound and Vibration Principles and how they are applied to Measurements
  • Significant experience in Signal Analysis
  • Strong background in Electronics/Circuits and Instrumentation
  • Skilled in demonstrating and running software applications, working with databases, networking and general pc related skills.
  • Experience troubleshooting hardware and software issues
  • Basic commercial understanding
  • Strong written, communication and presentation skills
  • Highly motivated self-starter
  • Ability to work independently
  • Highly organized with the ability to multitask and prioritize in a busy environment
  • Travel required (10% or less)

Apply for Senior Applications Engineer – B&K using the link below:
https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=e665d24f-bc41-4a89-9fc5-7fe9c8f813a7&ccId=19000101_000001&jobId=149016&lang=en_US&source=CC4

 

 

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